Course : Training Course (EN)
Course code : TMA101
6. Processing online payments for taxes and bills
Com
petences
After completing this module, you will:
- Online payment confidence - be able to securely access and use government and utility websites to pay bills, taxes and other government fees.
- Account Management Skills - the ability to create, log in and manage online accounts, including updating personal information and payment methods.
- Digital security awareness - understanding how to identify safe websites, avoid scams and protect sensitive financial and personal information.
- Problem solving and troubleshooting - the ability to deal with common issues such as password resets, failed payments, and contacting customer service when needed.
Duration of the session: 4 hours.
- Face to face session:2 hours
- Online training: 2 hours
Training content
- Introduction of the session: duration, objectives, content, and methodology
- Becoming familiar with tax payment portals
- Becoming familiar with utility portals
- Navigate tax and utility portals
- Make secure online transactions
- Quiz: check your knowledge
Training Material
Links
Interactive M6 - Processing online payments for taxes and bills To view the interactive presentation, click on this link.
Documents
M6-EN.pdf Documents
M6-EN.pptx Links
MM Mobile Banking Simulator The Mobile Money (MM) Mobile Banking Simulator is an interactive digital education tool that allows anyone to become familiar with the basic functionalities of a Mobile Banking App. It provides a safe and friendly environment.
Exercise Sheet